Why do I need to provide a photo of my card and/or personal ID?

Last updated: October 15th, 2020

Sometimes the algorithm can mistakenly flag your transaction and we will perform a fraud check to protect you and all of our community from fraudulent purchases and ensure that you are the rightful cardholder. Please make sure that only the first 6 digits and the last 4 digits, the name on the card, and the expiry date are visible on a photo. All other sensitive information on the card should be hidden.

Paymentwall is an internationally licensed payment provider and regulated by The Financial Conduct Authority and the Financial Crime Enforcement Network. All documents are handled with the highest security and data privacy standards in mind. If you have any questions, please get in touch with our team at support@paymentwall.com.

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