Welcome to Paymentwall Support

We are here to assist you whether you have a problem with the payment or need help setting up your business operations.

PCI DSS Compliance

Is Paymentwall PCI DSS Compliant?

Paymentwall is a PCI Level 1 certified service provider. This is the highest security level available in the payment industry.

Do I also need to comply with PCI DSS?

Anyone involved in credit and debit card data processing, storage, acceptance, or transmission must comply with PCI DSS.

How can I stay PCI DSS Compliant with Paymentwall?

  • Secure your payment page with Transport Layer Security (TLS) 1.2 or higher and use HTTPS connection.
  • Use Paymentwall’s widget or brick.js to accept payment data, which is securely transmitted directly to our servers without it passing through your servers.
  • Fill out an annual Self-Assessment Questionnaire (SAQ).

There are miltiple SAQs, which one do I need to fill out?

The table below shows PCI DSS requirements for each integration type.

Integration Type SAQ Type
Paymentwall widget (iframe) SAQ-A.pdf
Brick.js SAQ-A-EP.pdf
Direct API/Server-to-server SAQ-D.pdf
Other Contact us

What happens if PCI Standarts are not met?

Your ability to accept credit and debit card payments will be suspended.

Who can help me understand better PCI DSS Requirements?

You can always reach us at devsupport@paymentwall.com to get assistance from our team.