Business Intelligence Analyst


Paymentwall is the San Francisco-based global leader in online payments. Paymentwall's all-in-one solution can meet the specific needs of every business, allowing them to accept over 140 local payment methods from more than 200 countries and territories. The company employs professionals of 22 different nationalities in 15 offices, namely San Francisco, Phoenix, Berlin, Kiev, Mykolaiv, Lisbon, Moscow, Sofia, Bangalore, Gurgaon, Novosibirsk, Seoul, Manila, Beijing and Hanoi.

The purpose of this role is to assist the Fraud & Risk and Brick team in their day-to-day operations. We welcome all applicants who are global minded, ambitious and have combination of business mind set and analysis skills.


  • Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact;
  • Internalize our business, end-to-end, in order to determine appropriate KPIs and perform analysis to understand the impacts of business initiatives;
  • Support our growing business team with clean, actionable data;
  • Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve productivity;
  • Understand required data, identify where data sets reside and their underlying structure to manipulate through SQL queries;
  • Review flagged orders on the internal system;
  • Investigate any cases of actual or suspected fraud and noncompliance
  • Monitor and identify patterns within fraudulent activities
  • Evaluate effectiveness of fraud detection systems and strategies


  • Previous experience in an online fraud prevention environment is desirable;
  • Knowledge and experience with tools and techniques used to identify and prevent fraud;
  • Knowledge of MySQL is a must;
  • University bachelors degree or above is required
  • Programming background (PHP) is a plus; 
  • Experience with Python, R, VBA, or other automation-focused languages is a big plus;
  • Strong analytical skills and attention to detail; the ability to spot trends and identify unusual patterns
  • Proficient English language skills

Company Offers

  • Competitive compensation depending on experience and skills
  • Private Insurance
  • Our chefs cook delicious breakfast, lunch and dessert for the whole team
  • Individual career path
  • Paid vacation
  • Comfortable workplaces with the most up-to-date equipment
  • Convenient office location near West lake
  • High energy, international and innovative team
  • Annual assessments
  • Flexible working time
  • Optional business trips
  • Monthly team outing
  • Football & ping-pong teams inside the company

If you have any questions about this position, please contact our Recruiting team at  include: Question – Business Intelligence Analysts- Hanoi in the subject line of your email

apply now
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