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Please check our Support Portal before contacting us directly.
Payment Support
Have a question about your payment? Sign up here to create your own Personal Account and create a ticket with all the necessary information to get expedited support or contact us directly.
Please note that we process payments for thousands of brands, and you may see Paymentwall on your bank statement for these purchases.
Contact Sales
Together we'll find the right solution to grow your business in local markets. Create a merchant account or contact us directly and we will get back to you as soon as possible.
Technical Support
Please refer to our Documentation and APIs for more information. If you can't find what you are looking for we're here to answer all your technical questions.
Merchant Support
If you are already using Paymentwall services and have questions regarding your business profile, reports, payouts, payment methods, and more, don't hesitate to contact our team using the email below.
Other Requests
| Fraud Claims: | risk@paymentwall.com |
| Infringement Claims: | infringement@paymentwall.com |
| Police Requests: | compliance@paymentwall.com |
Our Global Offices
North America
Paymentwall Global HQ
255 9th St
San Francisco, CA, 94103
United States
Europe
Paymentwall London
167 City Road
London, EC1V 1AW
United Kingdom
Paymentwall GmbH
Monbijouplatz 12
Berlin, 10178
Germany
Paymentwall Lisbon
Av. Óscar Monteiro Torres 35A
Lisbon, 1000-216
Portugal
Paymentwall Sofia
Gotse Delchev Blvd. 100
1404 Motopista, Sofia
Bulgaria
Asia
Paymentwall Beijing
1709 Office Building A
Sanlitun SOHO, Chaoyanng District,
Beijing, 100027
China
Paymentwall Seoul
The H bldg.,
2, Yangjaecheon-ro 3-gil, Seocho-gu, Seoul
Republic of Korea
Paymentwall Bangalore
Renaissance Centra, 27 & 27/1,
Mission Rd, Rama Nagar
Bengaluru, 560027, Karnataka
India
Paymentwall Hanoi
No 1, 52/28 Lane, To Ngoc Van St
Quang An Ward, Hanoi
Vietnam
Paymentwall Manila
Heart Tower, Valero St, Penthouse E
Makati City, Metro Manila
Philippines
Paymentwall Shenzhen
905A, Building 10B,
Shenzhen Bay Science and Technology Ecological Park, Nanshan District,
Shenzhen,
China
Paymentwall Gurugram
PLATINA TOWER, Mehrauli-Gurgaon Rd,
A Block, DLF Phase 1, Sector 28,
Gurugram, Haryana 122002
India
Paymentwall Istanbul
Atasehir Boulevard. Ertugrul Gazi Street.
Metropol Shopping Center Towers Istanbul,
Türkiye
Africa
Paymentwall Cairo
Arabella Plaza Mall, Administrative building,
first floor, 3rd settlement,
New Cairo,
Egypt
South America
Paymentwall Bogota
Carrera 4#63-50,
Chapinero Alto, Bogota, Cundinamarca,
Colombia
Paymentwall Cancun
Av. Bonampak Lt 01 - 02 UC79, Mz 27, SM 3,
Cancun, Quintana Roo,
Mexico, C.P. 77500